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This troubleshooting article applies only to P2 Post 2020 Machines

If the machine is not operating and the” information light” at the rear status panel of the machine and the firmware LED on the logic board flashes with the following eight-bit pattern as described here:

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  1. Put the machine in E-Stop and push the affected axis manually. Compare the feel to when the machine is on standby. Strong braking should be felt when the machine is on standby.

    • If the braking is weak (compare to the working axis), or intermittent, then one of the following has a hardware issue:

      • Motor Cable

      • Motor

      • Amplifier Board

  2. When the machine is running and idle, push the affected axis. It should serve to resist motion.

    • If the axis is very easy to push, then one of the following has a hardware issue:

      • Motor Cable

      • Motor

      • Amplifier Board

      • The cable between the Logic Board and Amplifier Board

      • Logic Board

  3. It is also possible for a Stall Fault to occur when the drive or axis is completely jammed up. If the axis is very difficult to push by hand when the machine is off, this is the case.

    • check the lead screw or band drive and contact Micro-Vu support for cleaning instructions

  4. If clearing the Stall Fault causes another axis to jump:

    • The motor or encoder cables are mixed up between the axis.

      • Push the axis and watch whether the encoder values in MotorScope correspond correctly.

      • Put the machine in E-Stop and unplug each motor cable in turn to make sure that the braking corresponds correctly.

  5. If the Stall Fault stops occurring with certain motors disconnected:

    • There is a short somewhere in the motor, cable, or Amplifier Board:

      • With the machine off, check for electrical continuity between the motor leads and the chassis of the machine. It should be an open circuit.

        • If not, there is a short. Unplug the machine immediately and contact the Micro-Vu support!

Info

A more detailed article for an Excel can be found here:

P2 Excel Stalls in X, Y, or Z axis Perform these troubleshooting steps for for a complete Axis evaluation:

https://microvu.atlassian.net/wiki/spaces/SRV/pages/2333048833/Checking+the+Index+Mark+on+Linear+Encoder?atlOrigin=eyJpIjoiOWNjMWJiMzMzYTU2NDE5YTk3NjAzOTk1NDFjMzFmNzgiLCJwIjoiYyJ9

https://microvu.atlassian.net/wiki/spaces/SRV/pages/1866137827/Excel+51X+-2500+Stalls+in+X+Y+or+Z+axis?atlOrigin=eyJpIjoiNzQyYzgyOWU3NDg3NDk4YWJkOGU2NDVhNWUzZmI5ZWMiLCJwIjoiYyJ9

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