Standby Error

Problem

This troubleshooting article applies only to Post 2020 Machines

If the machine is not operating and the” information light” at the rear status panel of the machine and the firmware LED on the logic board flashes with the following eight-bit pattern as described here:

0000 0100

Where 0 indicates a short pulse which is 1/4 second and 1 indicates a long pulse which is 1 second long.

This code is always displayed when the machine is on standby, it is not necessarily an error code

Solution

The following items provide step by step instructions on how to break down the cause of the issue:

  1. Try to get the machine out of standby by pressing the front button

  2. If that doesn’t work, try the redundant power button on the amplifier board like shown in the picture

    1. If that works, then one of the following has a hardware issue:

      • Front Button

      • Front Button cable to the Logic Board

      • The cable between the Logic Board and the Amplifier Board

      • Logic Board

      • Amplifier Board

    2. If that doesn’t work, the machine is failing to boot up. There is a hardware issue in:

      • Logic Board

      • Amplifier Board

      • Temperature Sensor Board

        Amplifier Board Power Button

 

 

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Product information is subject to change without prior notice as a result of ongoing technical development