This article will show you how to create an InSpec Classic diagnostics file (also called InSpec diag file). This file is used for debugging purposes and can be sent to a service agent in order to allow remote debugging of the machine.
Instructions
Open InSpec Classic
Click on help → Collect Diagnostics…
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Select Language: English
Click on Save Diagnostics
Select file location and click save
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Click OK in Finished dialog
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Close
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the InSpec Classic Diagnostics window
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The saved InSpecDiagInSpec Diag.zip file can be sent to an agent by using the Upload feature in the Service Portal → Technical support |
How-To Videos
This video shows how to collect an InSpec Diagnostics file when InSpec Classic is open:
This video shows how to collect an InSpec Diagnostics file when InSpec Classic is closed:
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