This article will show you how to create an InSpec Classic diagnostics file (also called InSpec diag file). This file is used for debugging purposes and can be send in sent to a service agent in order to allow remote debugging of the machine.
Instructions
Open InSpec Classic
Click on help → Collect Diagnostics…
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Select Language: English
Click on Save Diagnostics
Select file location and click save
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Click OK in Finished dialog
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Close
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the InSpec Classic Diagnostics window
| Tip |
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The saved |
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InSpec Diag.zip file can be |
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sent to an agent by using the Upload feature in the Service Portal → Technical support |
How-To Videos
This video shows how to collect an InSpec Diagnostics file when InSpec Classic is open:
This video shows how to collect an InSpec Diagnostics file when InSpec Classic is closed:
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