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This troubleshooting article applies only to post Post 2020 machines Machines

If the machine is not operating and the” information light” next to the power button at the rear status panel of the machine and the firmware LED on the logic board flashes with the following eight-bit pattern as described here:

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The following items provide step by step instructions on how to break down the cause of the issue:

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  1. Make sure the pendant

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  1. is plugged in

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  1. when the

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  1. machine is booting up

  2. If the pendant was not unplugged subsequently, there is a hardware issue:

    1. Pendant, Pendant Cable or Pendant Board are defective

    2. Logic Board is defective

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Note

plugging in the pendant while the machine is powered up (hot-plugging) is not supported!
Make sure to turn of the machine before plugging in the pendant

For more details and how to perform debugging, see the following article:

https://microvu.atlassian.net/wiki/x/KQAhug

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