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Problem

This troubleshooting article applies only to post 2020 machines

If the machine is not operating and the” information light” next to the power button and the firmware LED on the logic board flashes with the following eight-bit pattern as described here:

0000 0010

Where 0 indicates a short pulse which is 1/4 second and 1 indicates a long pulse which is 1 second long.

Solution

The following items provide step by step instructions on how to break down the cause of the issue:

  1. If the pendant was physically plugged in at the time of booting the machine, and was not unplugged subsequently, there is a hardware issue:

    1. Pendant, Pendant Cable or Pendant Board are defective

    2. Logic Board is defective

plugging in the pendant while the machine is powered up (hot-plugging) is not supported!
Make sure to turn of the machine before plugging in the pendant

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