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Problem

Zoom Initialization Failure/ Zoom Lens Stall

Solution

Please follow the following steps to troubleshoot the problem:

  1. Check the zoom lens (also known as zoom cell)

  2. Remove the motor assembly

  3. Spin the zoom gear and make sure it is smooth. If there’s even the slightest mechanical hitch or drag, it will stall the zoom lens and needs to be replaced.


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