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This article is for Post 2020 Machines

Problem

InSpec displays no camera image.

InSpec Classic displays the camera image, without issues.

Troubleshooting A

  1. Attempt to reconnect the machine by going to Machine > Machine Library, selecting the connected machine, and clicking Connect.

  • If this does not resolve the problem proceed to Troubleshooting B.

Troubleshooting B

  1. Open Motorscope (Motorscope Access) and go to the testing page by clicking on View > Testing.

  2. Open the Synchronization Settings and enable the CAM1_OUT1 (Rising) sync signal.

  3. Set the LB → ZB Channel Output Trigger Mode to Periodic at 28Hz.

  4. Enable CAM1_OUT1 on Channel 1.

  5. Click Okay then click Apply Sync Settings. You should see some information counting up, indicating the triggering is active.

Untitled-20240312-150940.png

  1. Leave MotorScope open. Open IC Capture and connect to the machine’s camera.

  2. Set the correct settings in the Device Properties:

    1. Enable Trigger

    2. Enable IMX Low-Latency Mode

Untitled-20240312-150953.png

  1. Set the correct format along the top:

    1. YUY2 with 2X skipping for color (Image ‘Step 8’ shows settings for a monochrome camera)

    2. FPS to 232.06

Untitled-20240409-165804.png

  1. The camera should be streaming at 28 FPS. Verify the camera is live in IC Capture by e.g. shining a light into the lens.

Untitled-20240312-150959.png

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