A zoom lens failure usually indicates an internal mechanical problem in the zoom cell since the zoom motor rarely fails:
Check if the zoom motor attempts to spin during initialization.
- If it attempts to spin
Check the zoom lens (also known as the zoom cell).
Remove the motor assembly.
Spin the zoom gear and make sure it is smooth.
*If there’s even the slightest mechanical hitch or drag, it will stall the zoom lens and needs to be replaced.
- If it does not spin
There is no current delivered to the zoom motor and the following components should be tested/replaced: Logic Board, Zoom Breakout Board and cable between these two boards.
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If no issues were found with the steps above, please refer to the following article to further troubleshoot the cause: Align zoom motor and zoom gear when zoom stalled Zoom Lens Gear Adjustment |
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Micro-Vu typically sells the zoom assembly together to ensure the problem is fixed in one replacement. Please refer to the following articles for warranty, repair, and exchange policies: |
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