This article will show you how to create an InSpec diagnostics file (also called InSpec diag file). This file is used for debugging purposes and can be sent to a service agent in order to allow remote debugging of the machine.
Instructions
Open InSpec
Click on help → Collect Diagnostics…
Select Language: English
Click on Save Diagnostics
Select file location and click save
Click OK in Finished dialog
Close InSpecDiag window
The saved InSpecDiag.zip file can be sent to an agent by using the Upload feature in the Service Portal → Technical support
How-To Videos
This video shows how to collect an InSpec Diagnostics file when InSpec is open:
This video shows how to collect an InSpec Diagnostics file when InSpec is closed: