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This article will show you how to create an InSpec diagnostics file (also called InSpec diag file). This file is used for debugging purposes and can be send in to a service agent in order to allow remote debugging of the machine.

Instructions

  1. Open InSpec

  2. Click on helpCollect Diagnostics…

  3. Select Language: English

  4. Click on Save Diagnostics

  5. Select file location and click save

  6. Click OK in Finished dialog

  7. Close InSpecDiag window

 

The saved InSpecDiag.zip file can be send to an agent by using the Upload feature in the Service Portal → Technical support

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