Camera Image Flipped

Problem

In some rare cases, the camera image is mirrored or flipped after the PC is restored from standby mode.

Solution

For an immediate solution and to restore proper functionality of the system, follow the steps below:

1. close InSpec

2. shut down the computer

3. switch off Micro-Vu machine by flipping the switch on the back of the machine or unplugging the power supply

4. wait for 15 seconds

5. reconnect the machine to the power supply

6. boot computer

7. turn on the Micro-Vu machine

8. launch InSpec

In order to avoid this error in the future, disable the energy-saving settings by following the instructions below:

1. Disable USB power-saving mode

   1. open the “device manager”

   2. expand “Universal Serial Bus controllers”
      
      

      Open

      

   3. right-click on all “USB Root Hub” devices and perform the following steps:

      1. navigate to the tab “Power Management”

      2. uncheck the box at “Allow the computer to turn off this device to save power”

      3. close the window by clicking “OK”

      4. repeat these steps for all “USB Root Hub” devices
         
         

         Open

         

2. Disable “USB selective suspend settings”

   1. open “edit power plan” in the windows control panel

   2. select “change advanced power settings”
      
      

   3. navigate to “USB settings” → “USB selective suspend settings”

   4. change “USB selective suspend settings” to disabled

   5. click “Apply” and close settings
      
      

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